Frequently Asked Questions

Everything you need to know about your L.A. COLORS beauty haul.

How can I track my order?

Once your order has shipped, you will receive an email containing your tracking number and a link to the carrier's website to monitor your delivery progress.

Are L.A. COLORS products cruelty-free?

Yes, L.A. COLORS is a proud cruelty-free brand. We do not test our products or ingredients on animals.

What is your return policy?

We accept returns on unopened and unused products within 30 days of purchase. Please contact our customer service team to initiate a return authorization.

Do you offer international shipping?

Currently, we ship to addresses within the United States and select territories. Please check our shipping policy page for the most up-to-date list of destinations.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as PayPal and Apple Pay for a secure checkout experience.

Where can I find ingredient lists for your products?

Full ingredient lists are located on the product packaging and are also listed under the 'Ingredients' tab on each individual product page on our website.